Current Vacancies

Technical Strategy & Operations Partner

London, UK • Technology – Shared Service Ops • Permanent • Shared Service Ops
Here’s what you’ll be doing:
You will be working as part of the Technical Operations team here at Simply Business, supporting the Head of Shared Services Operations with the ongoing development of the Shared Services Strategy and the daily operational efficiency and rhythm of the Shared Services team 

As our Technical Strategy & Operations Partner, you’ll:

  • work closely with the Shared Services leaders to create a plan that aligns with the goals of the strategy, measuring and reporting on progress/targets and status regularly to demonstrate the plan’s effectiveness against the strategic objectives
  • lead a variety of ad hoc projects related to Shared Services, including financial, system implementations and organisational change initiatives
  • collaborate across the Shared Services Leadership to identify and implement process enhancements and operational efficiency improvements using appropriate methodologies
  • generate business insights and trend analysis to deliver concepts and recommendations that drive the overall success of Shared Services

We’re looking for someone who is:

  • an experienced professional in strategy consulting, corporate strategy, or a related role, preferably within the insuretech sector
  • an exceptional stakeholder manager with a sound commercial background and strong attention to detail
  • a tech domain specialist with active understanding of software development lifecycles and agile methodologies
  • a resourceful project manager with exceptional organisational skills, and the ability to manage multiple projects simultaneously to deadline
  • accomplished in using a variety of process improvement methodologies
  • Experienced in analysis and the use of data to create compelling reports and stories that communicate key messages across a tech organisation and to influence various levels of management decision making
  • a proactive self-starter, full of creative ideas and a curiosity to try out new innovative approaches e.g. with AI
  • an adaptable collaborator who navigates dynamic situations with ease and thrives in a supportive and growth-oriented culture.
(We know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the bullet points above to be considered for this role.)
We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.
Ready to build the future of Simply Business with our Technical Operations Team? Apply today.
About Simply Business
We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.
We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We’re a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment.
Why not check out our advert on YouTube: Simply Business TV advert 2024: ‘Simply the Best’
What are the benefits?
•ㅤwork-life balance – we support every team member in maintaining a manageable workload
•ㅤhybrid working – you have the flexibility to work remotely and connect with your colleagues in one of our hubs
•ㅤmental health and wellbeing – we give you access to tools and counselling to support your mental health
•ㅤflexible parental leave – we understand how important this time is, that’s why we offer six months full pay to the primary caregiver and four weeks full pay if you’re the secondary caregiver
•ㅤpaid sabbatical – as a thank you to our long-serving employees, we offer a two-week sabbatical when you’ve been here for five years. And four weeks off for those who’ve been with us for 10,15, and 20 years
•ㅤlife event leave – you can get an extra days leave every two years for those big moments in your life like moving house, welcoming a new pet, or your birthday
•ㅤa dedicated learning platform – our platform helps you develop on your personal and professional goals, including management and leadership programmes
We also make sure you’re compensated fairly
•ㅤcompetitive salary – we aim to offer a fair salary based on your experience and the market we’re in from day one
•ㅤannual bonus – the potential to earn a bonus based on business performance
•ㅤpension – we’ll match what you put into your pension up to five per cent
•ㅤprivate medical insurance – you’ll get medical insurance through BUPA that covers any pre-existing medical conditions as a core benefit
•ㅤhealth cash plan – we reimburse your everyday medical expenses
•ㅤholiday entitlement – 25 days leave, plus bank holidays (and you can also use your flexible benefits to get up to five more days)
•ㅤlife assurance – pass on a tax-free sum that’s four times your basic salary (core benefit). With the option to increase it to ten times through our flexible benefit scheme
•ㅤsalary sacrifice car scheme – option to buy a brand new, fully insured and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service)
•ㅤflexible benefits scheme – everyone gets an allocated allowance to use each year on things like critical illness cover, dental insurance, travel insurance, a gym membership, and up to five days extra holiday
Ready to join us and drive our success as a high-performing team? Apply today.

The best of Simply Business, straight to your inbox

Join 200,000+ small business owners getting helpful articles, tips, and tools — delivered direct to you.